Front of House Supervisor
Casual
Fredericton Playhouse Inc., a charitable non-profit organization that manages and develops a 709-seat performance venue, has an exciting opportunity for Front of House Supervisor to join our team.
Reporting to the Patron Services Manager, the Front of House Supervisor plays a key role in the delivery of quality, effective services to patrons of the Fredericton Playhouse.
Specifically, the Front of House Supervisor’s duties include:
- Providing on-site Patron Services supervision for performances
- Leading a team of volunteer ushers
- Responding to on-site patron concerns including ticketing discrepancies, complaints, difficult patrons, etc.
- Following and supporting front of house procedures
- Supervising the concessions and merchandise operations
- Maintaining a safe and clean environment in front of house
Qualifications
The successful candidate will enjoy working with the public. They will have experience in customer service, and supervising a team. Experience in event management, and volunteer resource management would be an asset.
The ideal candidate:
- Demonstrates strong supervisory, organizational, problem-solving and interpersonal skills;
- Works well under pressure, is able to work in a flexible schedule (including evenings and weekends);
- Has a personal passion for the performing arts.
The starting wage for this position is $20.30/hour.
Interested applicants are asked to send their cv and cover letter to:
Cecile Janes
Patron Services Manager
cecile.janes@theplayhouse.ca
Deadline: Friday, February 27th